eBay Buyer Question Response with Product Details

Navigate to eBay Seller Hub and go to "Messages" or "Buyer Questions". For each unanswered question (up to {{QUESTION_COUNT}} questions): - Read the buyer's question carefully - Open the listing they're asking about - Review listing details: * Product specifications * Condition and description * Photos available * Shipping options * Return policy - Check buyer information: * Feedback score * Purchase history * Location (for shipping questions) - Draft response based on question type: * **Product Specifications:** - Provide exact measurements or details - Reference listing description - Offer to take additional photos if needed - Example: "This measures 10" x 8" x 6" as shown in the listing. Happy to provide more photos if helpful!" * **Condition Questions:** - Be honest about condition - Describe any wear in detail - Reference specific photos - Offer satisfaction guarantee if applicable * **Compatibility:** - Confirm compatibility if you know - Provide model numbers or specifications - Suggest buyer verify with manufacturer if uncertain - Offer return if doesn't fit * **Shipping Questions:** - Provide estimated delivery time - Explain shipping method - Offer expedited shipping if available - Mention tracking and insurance * **Bundle/Multiple Items:** - Express willingness to combine shipping - Calculate savings - Explain how to purchase multiple items - Offer discount if appropriate * **Price Negotiation:** - If you accept offers: "I'd be happy to consider a reasonable offer. Please use the Make Offer button." - If price is firm: "The price is firm, but I offer [benefit like free shipping]." * **Payment/Returns:** - Explain accepted payment methods - Clarify return policy from listing - Reassure about buyer protection - Structure response effectively: * Start with friendly greeting * Answer question directly and completely * Add helpful context or tips * Encourage purchase: "This is a great item and will ship the same day!" * Invite follow-up questions * Thank them for their interest - Add trust elements: * Mention your positive feedback * Reference fast shipping * Highlight quality or authenticity * Offer customer support - Create urgency when appropriate: * "I have [X] watchers on this item" * "This is the last one I have in stock" * "Free shipping ends [date]" - Use professional, friendly tone - Proofread for clarity and professionalism - Send response promptly Respond to {{QUESTION_COUNT}} eBay buyer questions. Wait 30-60 seconds between responses.