Navigate to Facebook Marketplace and open your "Selling" section.
Go to "Messages" or "Inbox".
For each unanswered buyer message (up to {{MESSAGE_COUNT}} messages):
- Read the buyer's message and question
- Check the listing they're asking about:
* Product details and price
* Condition and description
* Photos available
* Location and pickup options
- Review buyer's profile:
* Join date and activity
* Marketplace rating (if available)
* Common friends or connections
* Profile completeness
- Identify inquiry type:
* **Availability:** "Is this still available?"
* **Price:** Asking about price negotiation
* **Condition:** Questions about item condition
* **Pickup:** Location and pickup timing
* **Details:** Specific product questions
* **Bundle:** Asking about multiple items
- Draft response based on {{RESPONSE_STRATEGY}}:
* **Availability Questions:**
- "Yes, this is still available!"
- Add enthusiasm: "It's in excellent condition and ready for pickup."
- Ask qualifying question: "When would you like to see it?"
- Provide pickup location: {{PICKUP_AREA}}
* **Price Negotiation:**
- If firm: "The price is firm at [price] as it's already priced competitively."
- If flexible: "I could do [counter-offer] for a quick pickup this week."
- Justify price: "This is [x%] below retail and in great condition."
- Create urgency: "I have a few others interested as well."
* **Condition Questions:**
- Be honest and detailed
- Describe any wear or flaws
- Offer to send additional photos
- Compare to retail condition
* **Pickup Questions:**
- Provide clear pickup instructions
- Offer pickup time windows
- Confirm address or landmark
- Set expectations: "Pickup usually takes 5-10 minutes."
* **Product Details:**
- Answer specifically and thoroughly
- Reference listing description
- Provide measurements or specs
- Compare to similar products if helpful
* **Bundle Deals:**
- Show willingness to bundle
- Offer discount for multiple items
- Calculate total and savings
- Add trust-building elements:
* "I have many successful transactions on Marketplace"
* "Happy to meet in a public location if preferred"
* "I can provide additional references if needed"
- Include practical details:
* Payment methods accepted: {{PAYMENT_METHODS}}
* When you're available: "I'm available evenings and weekends"
* Any delivery options: "I can deliver within 10 miles for $X"
- Create urgency (if appropriate):
* "This has been popular, so I expect it to sell soon"
* "I have another viewing scheduled tomorrow"
* "The first person who can pick up gets it"
- Close with clear next step:
* "Let me know what time works for you!"
* "Can you pick up this weekend?"
* "Should I mark this as pending for you?"
- Handle lowball offers:
* Stay polite and professional
* Provide reasoning: "I've researched comparable items..."
* Counter with realistic price
* If too low, politely decline: "Thanks for your interest, but I can't go that low."
- Send response
Respond to {{MESSAGE_COUNT}} Marketplace messages.
Wait 20-45 seconds between messages.